Triangle Button Not Working on PS5 [Fixed]

The PlayStation 5 (PS5) has continually taken the gaming world by storm ever since it was released in November 2020. It has revolutionized the gaming world with advanced features that were never seen in older consoles but this hasn’t been without a series of issues, particularly with the controller.

One of such issues is the triangle button not working. The purpose of this post is to help you understand the reasons why your PS5 triangle button would stop working and how you can get it fixed.

The PS5 Triangle Button

The triangle button on the PS5 controller is a game-changer when it comes to enhancing your gaming experience. Located on the right side of the controller, above the circle button, and to the right of the square button, it’s a versatile little button that packs a punch.

In games, the triangle button takes on different roles depending on the situation. It could be your go-to for jumping over obstacles, interacting with characters and objects, unleashing special abilities or attacks, or even accessing in-game menus.

Its flexibility allows game developers to assign unique actions tailored to each game’s mechanics and objectives.

But the triangle button isn’t limited to just gaming. It also comes into play when navigating the PS5’s user interface. Need to close an application? Press the triangle button. Want to access additional settings or options? The triangle button has your back. Its adaptability extends beyond games, making it a valuable tool for seamless navigation throughout the console’s menus and features.

With its wide range of functions, the triangle button on the PS5 controller truly adds an extra layer of convenience and immersion to your gaming sessions. So it can really be an annoying experience when you can’t make use of this button. In the next section, we’ll be breaking down the different steps you can take to get this button fixed.

How to Fix a PS5 Triangle Button that’s Not Working

1. Clean the Controller

Sometimes, dust or debris can accumulate around the triangle button, affecting its functionality. This happens especially if you haven’t used the controller in a long time.

Use a soft cloth or compressed air to clean the area around the button gently. Afterward, gently swap the face button with Isopropyl alcohol.

2. Reset the Controller

Turn off your PS5 console and unplug the controller. Look for a tiny hole at the back of the controller and insert a thin object like a pin. apply a little pressure for a few seconds, and then, reconnect the controller and see if the triangle button would start working again.

3. Check for Firmware Updates

Ensure that both your PS5 console and controller have the latest firmware updates installed. Connect the controller to the console using a USB cable and navigate to the system settings to check for any available updates. If there’s a new update, download and install it. Sometimes, this is all you need to get the PS5 triangle button working again.

4. Test in Different Games

If the triangle button stopped working while playing a game, it could be a glitch in the game and not necessarily the PS5 controller. Try using the triangle button in various games or menus to see if the issue persists. This can help determine if it’s a specific game problem or a broader controller issue.

5. Reassign Button Mapping

Some games allow you to remap the PS5 controller buttons. Check the game settings and see if you can assign a different function to the triangle button temporarily, which might help in case the issue is game-specific.

6. Factory Reset

If nothing else works, you may consider performing a factory reset of your PS5 console. However, be aware that this will erase all data and settings, so make sure to back up your important information before proceeding.

7. Seek Professional Assistance from Sony

If the problem persists, it’s best to contact Sony customer support for further guidance. They have the expertise to provide specific troubleshooting steps or advise on repair or replacement options if needed.

Tips to Prevent PS5 Controller Button Malfunction

Handle with Care

Handle your controller with care, avoiding excessive force or rough treatment when pressing the buttons. Being mindful of how you interact with the controller can go a long way in preserving its longevity.

Keep it Clean

Regularly clean your controller to prevent debris and dirt from accumulating around the buttons. A soft, lint-free cloth can help you wipe the surface, paying extra attention to the button areas. Remember to avoid using harsh cleaning agents or excessive moisture.

Store it Properly

When not in use, store your controller in a clean and dry place. Shield it from extreme temperatures, humidity, and direct sunlight. Proper storage ensures the buttons remain protected, extending the life of your controller.

Watch Out for Liquids

Be cautious around liquids and beverages to prevent accidental spills that could damage the buttons. If any liquid spills on the controller, disconnect it from the console immediately, thoroughly dry it, and allow it to air dry completely before using it again.

Keep Up with Firmware Updates

Stay on top of firmware updates for your PS5 console and controller. These updates often include performance improvements and bug fixes that can positively impact button responsiveness and overall functionality.

Monitor Battery Levels

Low battery levels can impact the controller’s performance, including button responsiveness. Keep an eye on the battery indicator and recharge the controller promptly to maintain optimal performance.

Choose Official Accessories

When purchasing additional accessories or replacement parts for your controller, opt for official Sony products or reputable third-party options. Using genuine accessories ensures compatibility and reduces the risk of button malfunctions caused by incompatible or low-quality components.


Dealing with a triangle button that isn’t working on your PS5 controller can really put a damper on your gaming excitement. However, fear not! By following the troubleshooting steps we’ve covered in this article, you’ll be well-equipped to tackle the issue head-on and reclaim your gaming joy.

Remember to start with the basics like giving your controller a gentle cleaning and ensuring you have the latest firmware updates. If those steps don’t do the trick, don’t worry—there are more advanced solutions to explore. Resetting your controller or seeking assistance from Sony customer support can provide valuable insights and guidance tailored to your specific situation.

But it doesn’t end there! Prevention is key to avoiding future button malfunctions. By implementing good controller maintenance practices and handling your controller with care, you can significantly reduce the risk of encountering such issues down the road.

If you find yourself in need of further help or want more in-depth advice, don’t hesitate to reach out to official PlayStation support channels or online forums. The gaming community is always ready to lend a helping hand. Don’t let a stubborn triangle button hold you back!