Touchpad Not Working on Windows 10? Common Causes & Troubleshooting Steps

Welcome to our troubleshooting guide for resolving touchpad issues in Windows 10! We understand how essential touchpads are for navigating your Windows 10 device smoothly.

There’s nothing more frustrating than a malfunctioning touchpad that disrupts your workflow and hampers your productivity.

If you’ve ever experienced an unresponsive cursor, the inability to click or select items, or gestures not working as expected, you’ve come to the right place.

This comprehensive guide will walk you through practical steps to diagnose and fix your touchpad not working problems in Windows 10.

Our goal is to provide you with clear and straightforward solutions so that you can regain control of your touchpad and eliminate the frustration caused by its malfunction.

So, let’s dive in and explore the troubleshooting techniques that will help you overcome this obstacle, allowing you to navigate your Windows 10 device effortlessly.

touchpad not working windows 10

Common Causes of Touchpad Not Working on Windows 10

1. Outdated or Incompatible drivers

Outdated or incompatible drivers can be a pesky culprit when it comes to touchpad malfunctions in Windows 10. Think of touchpad drivers as translators between your operating system and the hardware itself.

If they’re outdated or incompatible with Windows 10, it’s like trying to converse with someone speaking a different language. Imagine your touchpad longing to communicate its movements and gestures to your operating system, but the outdated or incompatible driver just can’t understand its signals. 

This language barrier can result in an unresponsive or erratic touchpad, leaving you frustrated and clicking on nothing but air.

2. Disabled Touchpad

One common cause of touchpad malfunctions in Windows 10 is when the touchpad accidentally gets disabled. It can happen quite easily, and you might not even realize it until you start experiencing issues with your touchpad.

If you are working on an important document or surfing the web, you suddenly notice that your touchpad isn’t responding to your touch. Panic sets in as you try to figure out what went wrong. 

Well, fear not! It’s possible that the touchpad got disabled unintentionally, either through a keyboard shortcut or by accessing the system settings.

Windows 10 provides several ways to disable the touchpad, often accommodating users who prefer an external mouse or encounter accidental touches while typing. However, this feature can sometimes lead to confusion and frustration if it happens unknowingly.

3. Hardware Problems

Hardware problems can be a real headache when it comes to touchpad malfunctions in Windows 10. Sometimes, accidents happen, and your touchpad may have endured some physical damage. 

Maybe a cup of coffee decided to take an unexpected dive onto your laptop, or a mischievous pet mistook your touchpad for a toy. These incidents can lead to unresponsive or erratic touchpad behavior.

But hardware issues aren’t limited to spills or playful pets. Sometimes, it’s the internal components that decide to misbehave. Loose connections, damaged cables, or worn-out touchpad hardware can all contribute to touchpad troubles.

4. Software Conflicts

Software conflicts can be a sneaky culprit regarding touchpad malfunctions in Windows 10. certain software applications or utilities installed on your Windows 10 device may not play well with the touchpad, causing it to go haywire. This is also a major culprit for touchpad not working on Windows 7 and other Windows operating systems.

Imagine you have a helpful tool or fancy software that’s supposed to make your work easier or enhance your productivity. But little do you know, behind the scenes, it’s secretly causing conflicts with your touchpad, making it act up.

These incompatible software gremlins can cause a frustrating experience while navigating through your Windows 10 device.

5. Power Management Settings

Power management settings in Windows 10 can sometimes be the reason behind touchpad troubles. These settings are designed to save energy and make your battery last longer, but they can confuse your touchpad and make it misbehave.

Windows 10 has various power management options that aim to conserve energy and extend battery life. While these settings are great for efficiency, they might not always play nice with your touchpad. 

Aggressive power-saving settings can put your touchpad into a temporary slumber, making it unresponsive or causing it to take frequent breaks.

6. System Updates

System updates can sometimes wreak havoc on your touchpad’s functionality in Windows 10. While updates are essential for the overall health and security of your operating system, they can occasionally introduce compatibility issues with touchpad drivers or settings.

When Windows 10 updates roll in, they can sometimes interfere with the delicate harmony between your touchpad and the operating system. 

It’s not that they have ill intentions, but the change in software dynamics can leave your touchpad feeling a bit out of sync.

Basic Troubleshooting Steps 

If you’re experiencing issues with your touchpad not working on your Windows 10 laptop or PC, these are basic troubleshooting steps to help you resolve the problem.

Step 1: Update Windows 10 Version and Disconnect External Mouse

Before diving into troubleshooting, ensure that your Windows 10 version is up to date. Also, disconnect any external mouse connected to your device. Try using your touchpad again to see if it works. If not, proceed to the next step.

Step 2: Toggle the Touchpad On/Off

On most laptops, there is a dedicated touchpad key. Look for a key with a touchpad icon, such as F6 or F7, often accessed by pressing the Fn key simultaneously. 

Press the corresponding key combination to toggle the touchpad on and off. If your laptop doesn’t have a dedicated touchpad key, search online for your laptop model’s specific touchpad button and toggle it accordingly.

Step 3: Clean The Touchpad Surface

To keep your touchpad in tip-top shape, it’s important to clean its surface regularly to remove any dirt or debris that may have accumulated. 

Regular cleaning of your touchpad will prevent the build-up of dirt or debris that could interfere with its functionality. This simple maintenance task ensures that your touchpad remains responsive,

Step 4: Adjust Mouse Pointer Settings

Open the Windows search and look for “Mouse Settings.” Access the “Additional Mouse Options” and navigate to the “Pointer Options” tab. 

Ensure the pointer speed is set to a comfortable level in the middle of the slider. Check the box for “Enhance pointer precision.” Save your changes and check if the touchpad is now functioning.

Step 5: Configure Touchpad Settings

While in the settings, locate the touchpad settings section. Toggle the touchpad on if it’s off and enable the option to leave the touchpad on when a mouse is connected. 

Scroll down and find the option to reset your touchpad. Click on the reset button if available. Afterward, restart your PC and check if the touchpad starts working.

Step 6: Update Touchpad Drivers

Open the Windows search and search for “Device Manager.” In the Device Manager window, expand the “Mice and other pointing devices” section. Right-click on the HID-compliant mouse device(s) listed (you may have multiple) and choose “Uninstall device.” 

Confirm the uninstallation and then click on “Scan for hardware changes” in the “Action” tab. Windows should reinstall the device automatically. Repeat this process for all devices listed under “Mice and other pointing devices.” 

If the problem persists, right-click on the device(s) again, select “Update driver,” and choose the automatic search for updated driver software. Restart your PC after the driver update. You can check out this post if you discover that the touchpad is not showing in device manager as that would require an entirely different process to fix.

Step 7: Manually Download Touchpad Drivers

If updating the drivers through Device Manager didn’t resolve the issue, visit your laptop manufacturer’s website (e.g., Lenovo) and download the touchpad drivers specific to your laptop model. 

Install the downloaded drivers using the provided installation wizard, and then restart your PC. Check if the touchpad is now working properly.

Step 8: Enable Touchpad Utility in Task Manager

Right-click on the taskbar and select “Task Manager.” In the Task Manager window, go to the “Startup” tab. Scroll down and find the utility manager or touchpad operator specific to your laptop model (e.g., Lenovo Utility UWP). Ensure it is enabled. Restart your PC and test the touchpad.

Step 9: Repair Touchpad Program in Control Panel

Open the Windows search and look for “Control Panel.” Access the “Programs” section and click on “Programs and Features.” Search for the program responsible for managing your touchpad. Right-click on it and select “Repair.” Restart your PC and check if the touchpad is now working correctly.

Advanced Troubleshooting Techniques

1. Check for conflicting software

When your touchpad is not working in Windows 10, it’s crucial to investigate if any conflicting software is causing the issue. Sometimes, certain applications can interfere with touchpad functionality. Follow these steps to identify and disable such software:

  • Begin by accessing the “Programs and Features” section in Windows 10. To do this, press the Windows key on your keyboard, type “Programs and Features,” and select the corresponding result.
  • In the “Programs and Features” window, you’ll see a list of installed applications on your computer. Look for any recently installed or unfamiliar programs that might be causing conflicts with the touchpad.
  • To uninstall a program, simply select it from the list and click on the “Uninstall” button at the top of the window. Follow the on-screen prompts to complete the uninstallation process.
  • Once you’ve uninstalled the suspected conflicting software, restart your computer to see if the touchpad starts functioning properly.

2. Perform a System Restore

Performing a system restore can be a helpful solution when troubleshooting touchpad issues in Windows 10. By using the System Restore feature, you can revert your computer to a previous state when the touchpad was functioning properly. It essentially undoes recent changes and restores system files, settings, and drivers to their previous state.

To initiate a system restore in Windows 10, follow these steps:

  • Click on the Start button or press the Windows key on your keyboard.
  • Type “System Restore” in the search bar and select the “Create a restore point” option from the search results.
  • In the System Properties window that appears, click on the “System Restore” button.
  • A new window titled “System Restore” will open. Here, click on the “Next” button to proceed.
  • You will be presented with a list of available restore points. Choose a restore point that predates the onset of the touchpad issues.
  • Click on the “Scan for affected programs” button to see a list of programs that may be affected by the restoration. Review the list, if desired.
  • Click “Next” and then “Finish” to confirm your selected restore point and start the restoration process.
  • Windows will begin restoring your system to the chosen restore point. This process may take some time, and your computer may restart during the restoration.
  • Once the ‘system restore’ is complete, your computer will reboot, and you should be able to check if the touchpad issue has been resolved.

3. Seek Professional Assistance

If you have followed the advanced troubleshooting techniques outlined above and are still unable to resolve the touchpad issue on your Windows 10 device, it may be time to seek professional assistance. Sometimes, certain problems require specialized knowledge and expertise to diagnose and fix effectively.

A professional technician or the support services provided by the manufacturer can offer invaluable guidance and support. They have the experience and resources to handle complex touchpad issues and can provide tailored solutions based on your specific device and configuration.

To seek professional assistance, consider the following options:

  • Contact the device manufacturer’s support: Visit the manufacturer’s official website and look for their support section. There, you will find contact information such as phone numbers, email addresses, or live chat options to reach their support team. Explain the touchpad problem you are facing and follow their guidance for further troubleshooting steps or potential repairs.
  • Consult a local technician: If your device is no longer covered by warranty or you prefer in-person assistance, consider reaching out to a reputable local technician or computer repair service. They can assess the touchpad issue firsthand, diagnose any underlying hardware problems, and provide appropriate solutions.

When seeking professional assistance, remember to provide detailed information about the steps you have already taken to troubleshoot the touchpad issue. This will help the technicians understand the situation better and provide more accurate guidance.

Additional Tips and Recommendations for a Functional Touchpad on Windows 10

1. Keep Windows 10 Up to Date

Regularly check for Windows updates and install them to ensure you have the latest bug fixes and improvements that can help resolve touchpad issues.

2. Use Reputable Antivirus Software

Install and maintain a reliable antivirus program to protect your system from malware and potential conflicts that could affect touchpad functionality.

3. Avoid Physical Pressure on the Touchpad

Applying excessive force or pressure on the touchpad surface can cause damage and lead to malfunctioning. Use gentle and light touches when using the touchpad.

4. Use a Mouse as an Alternative

If touchpad issues persist or reoccur frequently, consider using an external mouse as an alternative input device. This can provide a reliable workaround and prevent frustration when the touchpad is not working properly.

5. Create a Restore Point Before Making Changes

Before performing any significant changes or updates to your system, such as driver updates or software installations, create a restore point. This allows you to revert back to a previous stable state if any issues arise.

7. Regularly Clean the Touchpad Surface

Dirt, dust, and fingerprints can interfere with touchpad functionality. Clean the touchpad surface regularly using a soft cloth or an appropriate cleaning solution to maintain optimal sensitivity and responsiveness.

8. Be Cautious with Driver Updates

While updating touchpad drivers can often resolve issues, be cautious when obtaining drivers from third-party sources. Stick to official manufacturer websites or trusted sources to ensure you download legitimate and compatible drivers.

9. Seek Professional Assistance If Necessary

If all troubleshooting steps fail or if you are uncomfortable performing advanced troubleshooting techniques, it’s advisable to seek professional assistance from a qualified technician or contact the manufacturer’s support for further guidance.


We have covered various essential points to help you troubleshoot and resolve touchpad issues in Windows 10. We provided a step-by-step guide on checking for hardware issues, updating touchpad drivers, and the importance of restarting your computer to resolve temporary glitches.

We delved into advanced techniques such as checking for conflicting software, adjusting touchpad settings, reinstalling touchpad drivers, and performing a system restore to help you tackle more complex touchpad issues.

We also offered additional tips and recommendations to prevent reoccurrence and maintain an optimal touchpad experience. Remember to keep your system up to date, use reputable antivirus software, and avoid applying excessive pressure on the touchpad.

We encourage you to try the troubleshooting steps outlined in this blog post, as they have helped many users resolve touchpad problems in Windows 10. However, if the issues persist or if you feel uncomfortable performing advanced techniques, don’t hesitate to seek professional assistance from a qualified technician or contact the manufacturer’s support.

We genuinely hope this blog post has provided valuable insights and guidance, assisting you in resolving your touchpad issues and improving your Windows 10 experience. Never forget, a smoothly functioning touchpad can greatly enhance your productivity and ease of use.